This Privacy Policy outlines how computercarego (operated under the domain www.computercarego.com and managed by our parent entity ИТ ПАНДА ЕООД, registered in Bulgaria under UIC 207345780, with its registered office at Bulgaria, Blagoevgrad 2700, Dame Gruev 32, Entrance B, Floor 4, Apt. 6) collects, processes, and protects your personal data.
For the purposes of applicable data protection laws, including the General Data Protection Regulation (GDPR), computercarego acts as the Data Controller responsible for your personal information.
2. Information We Collect
We collect information necessary for the execution of our business operations and service fulfillment. This may include:
Contact details (such as name, email address, telephone number, and residential or operational address).
Communication history and correspondence records.
Transactional records associated with services requested via our website.
3. Payment Processing via Stripe
To process financial transactions securely, we utilize Stripe as our primary payment processing provider. When you make a payment, your financial and transactional data is transmitted directly to Stripe.
Stripe processes your data in accordance with its own privacy policies and global security standards.
We do not store complete credit card numbers or sensitive payment authentication credentials on our local servers.
For further information regarding Stripe’s handling of data, please review Stripe’s official privacy documentation.
4. Data Retention Period
In strict compliance with Bulgarian and European statutory obligations (including fiscal, commercial, and accounting regulations), we retain personal data only for as long as necessary to fulfill the purposes for which it was collected:
Transactional & Accounting Data: Financial records, invoices, and associated customer details are retained for a mandatory period of 10 years, in accordance with the Bulgarian Accountancy Act and tax legislation.
General Correspondence & Inquiry Data: Communications and general customer inquiries are retained for a period of 3 years following the final interaction, unless a longer retention period is required by applicable law or contractual obligation.
Upon the expiration of the respective retention periods, personal data is securely deleted, anonymized, or destroyed.
5. Data Subject Rights
Under the GDPR and European data protection frameworks, individuals possess specific rights regarding their personal data, including:
The right to access and obtain a copy of held personal data.
The right to rectification of inaccurate or incomplete data.
The right to erasure (‘right to be forgotten’), subject to legal retention obligations.
The right to restriction or objection to specific data processing activities.
To exercise any of these rights, or for any privacy-related inquiries, data subjects may contact our administrative team via email at online@computercarego.com or by telephone at +359 895775651.
6. Policy Updates
computercarego reserves the right to modify or update this Privacy Policy at any time to maintain compliance with evolving legal frameworks and operational standards. Any updates will be published directly on www.computercarego.com.
